Driving efficiency through integrated shared services

We drive efficiency, consistency, and scale by bringing together critical business functions — empowering teams to focus on what matters most.
Shared services
Finance & Accounting Operations

Finance
made simple

Process Standardization & Automation

Streamlining operations with best practices and digital tools.

Financial Consolidation

Accurate, timely reporting across subsidiaries and business units.

Regulatory Compliance

Adhering to global accounting, tax, and audit standards.

Cash Flow & Treasury

Optimizing liquidity, transactions, and banking relationships.

Budgeting & Forecasting

ligning financial plans with corporate objectives.

Delivering trusted, scalable, and high-quality financial operations across India

Procure to Pay
Supplier & Employee Setup, Modification & Deactivation | Invoice Processing | Travel & Expense Audit | Concur Management – Credential Setup | Maintenance & Deactivation | Card Management [Corporate Card. P card, & Ghost Card] Setup – Suspension, Termination & Limit Enhancement | Payments Processing & Reconciliations | Helpdesk – Email | PR to PO Creation | Catalog management
General Ledger Control | Fixed Assets |Payroll Processing [Monthly & Semi-monthly] | Payroll Tax Accounting & Tax Notices | Pension & Benefit Accounting | Audit Support | Property Tax Payments | Shared Mailbox Tracking | Unbalanced operating Unit | IC Accounting & Reporting | Balance Sheet Reconciliations | Dividend & Capital accounting | STAT & GAAP Reporting – 10K & 10Q Inputs | VIPS & Pencal Billing & Cash Application | VIM Wire/Payment Processing | Cash Summary & Cash Position Reporting
End of Month Expense Closing – AJE’s Prepare & Upload | Cost Allocation & Accounting | Project Accounting and Reporting | Analytics and Variance Analyses | HC/FTE Analyses | Balance Sheet Reconciliations | IT, WPS Finance Standard Expense & Control Reporting | Audit Support
Journal Processing | Administrative System Balancing | Cash application for Retirement plans | Reconciliations – AR, Cash, Equity, Misc. Balance Sheet accounts, Corporate Error Suspense, Tax Accounts | Process Suspense | People Soft Tree Maintenance | Account Confirmation & Reconciliations | Interunit Settlement & Reconciliations | Tax Balancing for OMINI, RPS, Premiere admin systems | Month and Quarterly Closing & Reporting | Blackline assignments & reporting | Research & Analysis
Employee Benefits | Retail Life | Discontinued Operations | Reinsurance Policy Administration | Reinsurance Premium & Claims Settlements | US GAAP & STAT reporting | Client Profitability | S & P AM Best rating Survey | IFRS & STAT Reinsurance – Credit Risk | Reconciliations
US GAAP and STAT reporting | US GAAP reporting in SEC incudes 10-K and 10Q | Financial report filings includes financial statements, footnotes, various disclosure schedules, XBRL tagging etc | STAT Reporting includes filings of Blue Books with National Association of Insurance Commissioner [NAIC] on quarterly and annual basis using accounting policies prescribed by Statement of Statutory Accounting Principles [SSAP] | Green Books which we filed on annual basis.
Incoming & Outgoing Wires | Automated Clearing House Returns & One time and Stop Void Payments | Journal Upload and Approvals | Cash Management & Fund Transfers | Inter Company Borrowing, Funding & Netting | Process Tax Payments | Cash Forecasting | Bank Account Maintenance & Administration | Investment Management [ICD-Short term] | Debt Capital Management & Compliance | Treasury Shares repurchases | Bank Fee Analysis | Treasury Reporting
Control Testing [including Project Governance] | Perform Pre-Walkthrough Activities | Attend TOD Walkthroughs | Support FCR by Updating TOD Templates | Prepare Population Request | Select Samples and Request Supporting Documents | Perform Testing | Finalize Testing | Perform L1 review | Address L2 | review Comments | Project Governance: Weekly Meetings, Governance Calls, Dashboard Publication, EY Meetings, Monitoring Progress, etc.

P.O.S.H

(Prevention of Sexual Harassment)

Name

Designation

Email Id

Sangeetha Gururaj

Presiding Officer

Akarshita Yaji

External Member

Nidhi Singh

Member

Tanveet Narula

Member

Vimal Kumar A

Member

Rekha Bhat

Member

Virendra Singh

Member

Kishor Kumar Barik

Member

Biji Joseph

Member

Nurjahan Laloo

Member

Ramya Ramanan

Member

Harpreet Kaur

Member

Amit Solanki

Member

Amit Sinha

Member

Tanaji Shivaji Shinde

Member

Sudeshna Mohan

Member

Radhika Patkar

Member

Meghana Jadhav

Member

Name: Sangeetha Gururaj

Designation: Presiding Officer

Name: Akarshita Yaji

Designation: External Member

Name: Nidhi Singh

Designation: Member

Name:Tanveet Narula

Designation: Member

Name: Vimal Kumar A

Designation: Member

Name: Rekha Bhat

Designation: Member

Name: Virendra Singh

Designation: Member

Name: Kishor Kumar Barik

Designation: Member

Name: Biji Joseph

Designation: Member

Name: Nurjahan Laloo

Designation: Member

Name: Ramya Ramanan

Designation: Member

Name: Amit Solanki

Designation: Member

Name: Harpreet Kaur

Designation: Member

Name: Amit Sinha

Designation: Member

Name: Tanaji Shivaji Shinde

Designation: Member

Name: Sudeshna Mohan

Designation: Member

Name: Radhika Patkar

Designation: Member

Name: Meghana Jadhav

Designation: Member

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Vaidhyanathan Muthurengan

Head – Enterprise Risk & Compliance, Voya India

Vaidhyanathan Muthurengan has over 20 years of expertise in risk management, governance, internal compliance, and audit across IT, banking, automotive, and more. He has spearheaded risk management initiatives and governance frameworks in corporate and IT business delivery functions.

Vaidhyanathan’s hands-on experience in IT risk, internal audit, and reputational risk management positions him as a key leader in ensuring enterprise compliance and resilience at Voya India.

His strategic approach to risk and compliance helps safeguard the organization’s interests and supports sustainable growth. Vaidhyanathan’s commitment to excellence and integrity makes him a trusted advisor and leader in the field of enterprise risk and compliance.

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Nayazuddin Meer

Head – Talent Acquisition, Voya India

Meer Nayazuddin is a seasoned HR leader with over 25 years of global experience in talent acquisition and business partnering. At Voya India, he has built a high-performing recruitment team, established scalable systems, and aligned talent strategies with evolving business needs.

Meer is a passionate promoter of Voya’s culture and values, driving initiatives that reflect the organization’s purpose and people-first philosophy. His global exposure across the United States, Middle East, and India shapes his inclusive approach to talent engagement and mobility.

Meer’s expertise in leadership hiring and campus programs has helped Voya India attract and retain future-ready talent.

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Deepak Baliga

Head – Strategy and Program Office, Voya India

With 29 years of experience, Deepak Baliga has worked with global IT services, software product companies, and capability centers. His expertise includes program and project management, software delivery, capability center setup, pre-sales, development, quality assurance, and change management.

Deepak has led global transformation programs and operating model frameworks. At Voya India, he heads the EPMO and Project Office, driving strategic initiatives and efficiency, and serves as Chief of Staff to the CEO.

Deepak’s leadership is characterized by his ability to implement key initiatives and themes, ensuring alignment with organizational goals. His experience in scaling capabilities and managing change has been instrumental in Voya India’s growth and success.

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Vaibhav Pandhari

Head – Technology, Voya India

With 28 years of experience, Vaibhav Pandhari is a seasoned technology leader specializing in financial services and insurance-retirement platforms. At Voya India, he has built and scaled global teams, driving innovation in Data Science, AI, and digital customer experience.

Vaibhav’s career includes nearly two decades at Infosys, where he led major delivery and transformation initiatives for top financial clients. He is recognized for his technical expertise, business acumen, and ability to attract top talent.

Vaibhav is a certified AWS Cloud Architect and a strong advocate for integrating emerging technologies to enhance enterprise efficiency. His leadership style combines deep technical knowledge with a strategic business orientation, enabling Voya India to stay ahead in a rapidly evolving digital landscape.

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Alok Kumar Tiwari​

Head – Workplace Solutions Operations, Voya India

Alok Kumar Tiwari brings over 23 years of experience in strategic growth, operational excellence, and large-scale transitions. His expertise spans retirement services, employee benefits, actuarial services, and investment consulting, with significant tenures at AON and Marsh & McLennan.

At Voya India, Alok has established and scaled the operations vertical, building high-performing, cross-functional teams. He is passionate about fostering a culture of meritocracy, innovation, and continuous improvement, ensuring operational stability and growth.

Alok’s leadership is marked by his ability to manage complex transitions and drive strategic initiatives that deliver measurable business value.

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Mona Zielke

Global Chief Operations Officer, Workplace Solutions, Voya Financial

Mona Zielke oversees Voya’s operations, ensuring efficiency, quality, and customer satisfaction across the organization. She is responsible for driving operational excellence, process improvement, and strategic initiatives that support Voya’s business objectives.

Mona’s leadership has been pivotal in enhancing service delivery and operational performance. Her deep industry knowledge and commitment to continuous improvement have positioned Voya as a leader in operational effectiveness.

Mona is recognized for her ability to lead large teams and implement transformative change.

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Lori Falcone

Senior Vice President of Human Resources (HR), Voya Financial

Lori Falcone is responsible for leading Voya’s human resources strategy and operations, including talent acquisition, development, and management, as well as compensation, benefits, and employee engagement.

She plays a key role in fostering a culture of inclusion and driving organizational effectiveness across Voya Financial. Lori’s leadership is instrumental in shaping Voya’s people-first philosophy and ensuring the company attracts, retains, and develops top talent to support its business objectives.

Her extensive experience in HR and commitment to employee well-being have made her a trusted leader within the organization.

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Rajat Kalia

Senior Vice President & Chief Technology Officer, Workplace Solutions Technology

Rajat Kalia leads the human resources function at Voya India, overseeing talent management, employee engagement, and HR operations. He is dedicated to building a high-performing, inclusive workplace culture that aligns with Voya’s global values.

Rajat’s expertise spans talent acquisition, leadership development, and organizational transformation. His strategic approach to HR has helped Voya India attract and retain top talent, foster innovation, and drive business growth. Rajat is known for his collaborative leadership style and commitment to employee development.

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Nitin Dharamshi

Head - Finance, Voya India

Nitin Dharamshi has over 30 years of diverse experience in finance, statutory compliance, reporting, and entrepreneurial ventures. His strengths include general accounting, FP&A, M&A, systems integration, and finance shared services setup.

Nitin has held roles at Ernst & Young, Capgemini, Symphony Teleca, Honeywell, and Accenture, managing statutory reporting, consolidation, acquisitions, IT procurement, facilities, and legal functions. At Voya India, he oversees Finance, Facilities, Procurement, and Legal, driving operational excellence and strategic growth.

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Santhosh Keshavan

Executive Vice President and Chief Information Officer, Voya Financial

Santhosh Keshavan joined Voya as Chief Information Officer (CIO) in September 2017. Santhosh’s 25 years of extensive experience include strategic planning on a global scale, driving transformational, sustainable change, and leveraging leading-edge technologies to enable innovative solutions, operational excellence, and business growth.

His leadership skills, combined with his deep technical expertise, have been instrumental in refining business processes, enhancing the customer experience, and advancing Voya’s strategic technology vision.